Terms and Conditions
General Terms and Conditions of Contract
Fabbrica d’Arte Monterosso s.n.c.
Via V. Emanuele, 27/29 – Via Roma, 9
19016 Monterosso al Mare (SP)
1. General provisions
1.1 Purpose and scope
These terms and conditions govern the use of the online sales services for items offered by Fabbrica d’Arte Monterosso s.n.c., an artisanal company that offers exclusive ceramic, stoneware, and porcelain creations through the website www.fabbricadarte.com.
The relationships between Fabbrica d’Arte Monterosso and the Client do not constitute, under any circumstances, relationships of mandate, representation, collaboration, or association.
2. Form and content of the contract
The online submission of the order and payment constitute full acceptance of these conditions, in accordance with the Legislative Decree 6 September 2005, no. 206 (Consumer Code) and the Legislative Decree 31 January 2007, no. 7.
The Customer accepts these conditions by pressing the "Register" button on the website.
Fabbrica d’Arte Monterosso reserves the right to modify the general conditions, applying them from the date of publication on the website.
The Client is prohibited from modifying or adding clauses to the contract without the company's written approval.
3. Definitions
3.1 Monterosso Art Factory
Fabbrica d’Arte Monterosso s.n.c. is a general partnership company, registered in the La Spezia Business Register with the number 48085/1996 and its registered office inVia Roma, 9
19016 Monterosso al Mare (SP) Contact email: info@fabbricadarte.com.
3.2 Client
The Customer is the individual who places an order or registers on the site to access specific regulated areas.
The Client can be:
- Consumer: a natural person who acts for purposes unrelated to their professional activity.
- Professional: natural or legal person who acts in the exercise of their professional activity.
3.3 User
Any person who freely accesses the site without registering.
The User can be defined as:
- Consumer: a natural person who acts for purposes unrelated to professional activity.
- Professional: natural or legal person who acts for professional purposes.
3.4 Registration
Operation by which the User provides personal data to access reserved areas of the site and purchase products.
3.5 General Conditions
Clauses governing the contractual relationships between Client/User and Fabbrica d’Arte Monterosso.
3.6 Contract
The contract consists of the General Conditions and the Purchase Order.
3.7 Purchase Order
Request for goods or services sent by the Customer, in accordance with the indicated methods.
3.8 Order Confirmation
Communication from the company confirming the acceptance of the order.
3.9 Service
Online sale of handcrafted products in ceramics, stoneware, and porcelain, as well as additional services such as assistance and cataloging.
4. Subject of the contract
4.1 Object
The General Conditions govern the sale of products and services through the website www.fabbricadarte.com.
4.2 Access to the Service
The site offers free access to public information but may restrict access to certain areas to registered Clients only.
4.3 User Registration
The User must provide personal data to register and make purchases. The protection of access credentials is the responsibility of the User.
4.4 Terms of Use of the Website
The User/Client agrees to use the site only for lawful purposes, avoiding harmful behaviors or system manipulations.
4.5 Limitation of liability
Fabbrica d’Arte Monterosso is not responsible for damages resulting from the use of the site, unless otherwise provided by law.
5. Conclusion of the contract
5.1 Order
The order is valid for 5 working days. The company may accept or reject it.
5.2 Acceptance
Acceptance occurs with the Order Confirmation sent via email. In case of unavailability, the Customer will be refunded.
6. Consideration and payment
6.1 Price
Prices include VAT, shipping costs, and insurance.
6.2 Unilateral changes
The company may change the prices, but will always apply those in effect at the time of the order.
6.3 Payment methods
Only the methods indicated during the order are accepted.
6.5 Billing
Invoices are issued at the time of the order and cannot be modified afterwards.
7. Delivery terms
Delivery is made by courier to the address indicated by the Customer. Any changes to the delivery address may incur additional costs.
8. Right of withdrawal
The consumer customer may withdraw within 10 days of delivery, with return shipping costs borne by themselves.
8.1 Withdrawal methods
The Customer must send a written communication and follow the instructions for the return.
8.3 Exclusions
The right of withdrawal does not apply to customized or worn products.
9. Communications
Official communications will be sent via email or registered mail to the addresses provided by the Client.